F.A.Q.
Your order is prepared within 2 business days and shipped with fast express delivery.
Shipping costs vary by country. You can see the exact rate at checkout. We work with top carriers such as DHL, FedEx, and UPS.
Yes, we ship to over 100 countries quickly and securely.
We’ll gladly replace or compensate for any damaged item. Please contact us for assistance.
If there’s an issue with your item, we offer returns or exchanges. However, since our products are custom-made, general returns are not accepted.
Each piece is boutique-produced and printed on premium-quality paper using high-resolution printing.
It depends on the product. Each product page includes detailed size and frame options.
Yes, feel free to contact us at hello@decoryum.com for custom orders.
You can securely pay by credit card. All available payment options appear during checkout.
You can request changes within 4 hours after placing your order by emailing hello@decoryum.com. If your order hasn’t been shipped, we’ll gladly update it.
We carefully prepare your order and pack it with protective packaging.
- Your poster orders are shipped in special mailing tubes to prevent any damage.
- Framed orders are securely packed with protective materials and shipped with great care.
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