Frequently Asked Questions
Your orders are produced specially for you and shipped within 2 business days. The shipping tracking code is sent to you via e-mail.
No, cash on delivery is not available. You can pay via our website with credit card, Apple Pay, Google Pay.
Our products are produced with high quality printing techniques. Posters are printed on first class 170 grams professional photo paper and our frames are made of premium, non-toxic materials.
You can order your posters framed or unframed. Frame options are specified on the product page.
All of our products are carefully prepared in our workshop in Istanbul and shipped in protective packages.
We accept returns for defective products, except for custom designed products. We do not exchange, but if the product is defective, a refund will be made.
For any issue, you can send a message to hello@decoryum.com or reach us at +90 538 036 86 52.
We prepare your order carefully and pack it in protective packaging.
- Your poster orders are sent in special post tubes to prevent damage.
- Your framed orders are carefully packaged in protective packaging and shipped.